Manager/Director of QA

Jitterbit is a recognized leader in the iPaaS (Integration as a Service) and API Management space, having been placed in the Gartner Magic Quadrant for seven consecutive years. Our customers rely on our platform to solve critical business problems and our goal is to make it effortless for them to integrate their systems. To achieve this, we need to build a reliable, stable, and scalable SaaS offering for our customers.

ABOUT THE TEAM

The Engineering team at Jitterbit believes that the quality of our code reflects directly on us as professionals.  We are relentless about crafting a product that is innovative and delivers a memorable user experience; an experience that is fast and robust.

As a key member of the Engineering Team, you will collaborate with other engineering leaders, engineers, product management, and operations to continuously release products of high quality.

Our culture is fun, fast-paced, performance-oriented, open, and collegial.  We are constantly pushing the technology envelope to the edge!  We are a distributed company and our culture is set up to make all of us very effective in working remotely.  We believe in hiring talent where it exists.

You will be helping us manage our QA team. This team is responsible for manual, automation, and performance QA for the entire suite of products.  You will be responsible for the entire QA and release management process.

• 10+ years of Software QA experience with a background in UI, backend, and/or API testing with a focus on automation
• 5+ Years of experience in leading and managing global QA teams
• Experience in building automation teams and a culture of automation
• Recruit, coach, and mentor cloud apps engineers
• Collaborate and partner with teams like product management, customer success and support team, and other engineering teams.
• Partner closely with Jitterbit development teams to support their specific needs while maintaining high-quality and consistent products across each offering
• Support the QA team in achieving a high level of technical excellence and stability
• Manage processes to help the team do its best work and interface effectively with the rest of the Jitterbit teams
• Contribute to engineering-wide initiatives as a member of the Jitterbit engineering management team
• Experience working with agile methodologies
• Possess a thorough understanding of software development lifecycle and testing methodologies 
• High energy and the ability to work across multiple projects and initiatives
• Self-starter with entrepreneurial drive and demonstrated ability to achieve stretch goals in a fast-paced, dynamic environment 
• Excellent verbal and written communication skills with the ability to interface with all levels.
• Collaborate with stakeholders to triage and track defects through resolution. 
• Generate and report test status to stakeholders and be a strong proponent of product quality  

What You’ll Get:

• Work for a growing leader within the Integration Platform as a Service (iPaaS) tech space
• Join a mission-driven company that is transforming the industry by changing the way customers use API creation within business-critical processes
• Career development and mentorship
• A flexible, remote-friendly company with personality and heart