Technical Product Manager

Graphite is a boutique digital marketing firm that builds scalable growth engines for consumer technology companies such as Ticketmaster, MasterClass, BetterUp, and Honey. We specialize in search engine optimization (SEO), content strategy, mobile app growth, and conversion optimization. We are a fully distributed team that is dedicated to creating an environment where you do the best work of your career. With headquarters in San Francisco and team members across North America, Latin America, Europe, and Asia, we are ready to welcome our next team member!

Graphite is innovating in a highly technical space, so we are looking for a Technical Product Manager that can help lead multiple projects at the core of our offerings. This Product Manager will be collaborating closely with the AI and Machine Learning teams to collect data, organize it, and build models that will be leveraged across our suite of products. At the same time, this Product Manager will lead the charge to build our infrastructure products, which are expected to expand as we gain market share. This role requires a high level of technical understanding, from how the web works, to how to collect data at scale and deliver APIs for our clients. This is a fully remote job opportunity.

Responsibilities:

• Owning the infrastructure and data-intensive products. This includes but is not limited to our Internal Links API product.

• Work closely with technical end-users to ensure execution of a premium product.

• Clearly communicate product ideas, user value, and benefits to our users and internal partners.

• Proactively identify product risks and mitigate inter-project and inter-team issues.

• Write specs, work cross-functionally with the AI and engineering teams, launch features, analyze results, synthesize insights, and iterate.

• Measure success using version tests to drive up conversion, revenue, retention, and customer happiness.

• Present clear measurable objectives that will lead to achieving business goals.

• Execute cross-functional projects from kickoff to completion. To include: initiating, planning, scheduling, forecasting, budgeting, and coordinating all activities while working to ensure project deliverables are on track, on time, and in scope.

• Act as a key liaison between our internal development team and business stakeholders, own communication & reporting on product status, deliverables, key decisions, and action items.

• Support the spirit of continuous improvement by developing processes, frameworks and best practices that enable the product team to operate with greater predictability, visibility, and efficiency.

• Manage and report on budget adherence, performance trends, product progress, and stakeholder happiness to senior management.

• Mentor and develop other members of the product team as we grow and scale.

Required:

Professional

• Bachelor’s degree in Engineering, Computer Science or equivalent related professional experience building and shipping technical products.

• 4+ years of product management experience in a technical, data-oriented environment or equivalent experience.

• Excellent working knowledge of technical products, web architecture, and APIs.

• Experience managing day-to-day technical and design direction.

• Ability to partner effectively with cross-functional geographically disparate teams

• Ability to manage nearshore and offshore remote teams.

• You will be very collaborative partnering closely with our engineering and AI teams to find effective solutions to address customer needs.

• Proven track record managing multiple project deadlines in a cross-functional environment.

• Nice to have: working knowledge of web crawling and scraping, Python, and cloud services.